UGC NTA NET Exam Preperation | Characteristics of Communication | Unit-4th| Part-4th |

 UGC NTA NET Exam Preparation | Characteristics of Communication | Unit-4th| Part-4th |

1. Two way process communication can take place when there are at least two persons. one person has to convey some message and another has to receive it. for e.g., in classroom the teacher conveys information to a group of students.

2. Exchange of Ideas: Communication cannot be thought in the absence of exchange of ideas. in order to complete the process of communication, there must be an exchange of ideas, orders, feelings, etc among two or more than two persons.

3. Knowledge of Language: To make communication successful, the receiver should first of all understand the sender's message. for this, the sender must speak in a language that is known to the receiver.

for e.g., if the receiver cannot understand English and the sender conveys his idea in English then the communication will be failure.

4. Continuous Process: Communication is an endless process, we cannot freeze it at any moment. so, it is a dynamic process of action, it also interacts towards a desired goal. for e.g., manager or any officer continuously assign work to his subordinates. At the same time, he also tries to know the progress of the work as well as gives directions to achieve the desired goal.

5. Use of Words as Symbols: Communication must need not necessarily be made orally or in writing. certain gestures or symbols or actions may also convey one's willingness or understanding of a given problem. for e.g., nodding of heads, rolling of eyes, ringing of bell for closing a school or college, etc.

6. Communication is all-Pervasive: communication is present everywhere and found in all levels of managements.for e.g., the top management conveys information to the middle of management and vice-versa. similarly, the middle management and vice-versa. similarly, the middle management conveys information to the supervisory staff and vice versa. Thus, there is flow of communication in all the directions in a workplace.

7. Mutual Understanding: It means that the receiver should receive the information in the same spirit with which it is being given.
In the process of communication, it is more important to understand the information rather than carry it out.

8. Formal or Informal: Communication may be formal or informal. formal communication follows official channel or hierarchy whereas informal communication does not follow the official channel or hierarchy. it allows any individual to convey information to anybody.

9. Direct and Indirect: It is not necessary in communication that the receiver and sender should communicate face-to-face with each other. communication can be both direct and indirect. direct communication means face-to-face conversation while indirect communication is through other means.

10. The Message must have Substance: The message has a particular kind of matter. it means the message must have something really worthy for the receiver. for e.g., if certain botanical names are explained to a commerce student, he may not show any interest in the subject.

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